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Please note: Depending on your email provider, you may not receive any information about a full mailbox storage - therefore, please proactively check the capacity of your mailbox.
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- There may be a problem with your email provider. You can check whether this is the case by using the Downdetector service, for example.
- Very rarely, there may occur a longer response time to enquiries due to maintenance work or similar. If this is the case, we will inform you of the situation in advance. For this, we recommend that you follow us on our social media platforms.
- Please resend your request. If possible, please also provide us with an email address from another provider or an alternative means of contact.
- All IAPM messages are sent with the following sender IDs: