Gmail: How to create a "Never send it to Spam"-filter

Unfortunately, for reasons that are difficult for us to understand, it happens from time to time that our messages end up in the spam folder. If you are waiting for a reply from us, please check your spam folder regularly. Even if you have already been in contact with us and you have received our emails without any problems, it may happen that further emails arrive in your spam folder. 
Please also note that the spam folder is automatically cleared after 30 days. This means that important emails might get deleted.
An hourglass, office utensils and a smartphone that says WAITING. [1]
You have already noticed that important emails have been moved to your spam folder or have even been deleted? Then you can do the following:
  • Check your spam folder regularly,
  • send future requests with a different email address or
  • add IAPM email addresses to an allowlist by using the video or written instructions below.

Video tutorial - "Never send it to spam"

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Step-by-step guide - "Never send it to spam"

  • Open your Gmail mailbox.
  • Click on
1. the gear icon to open the "Quick settings",
2. "See all settings",
3. "Filters and blocked addresses" and then click on
4. "Create new filter".
  • To prevent an email from IAPM from ending up in the spam folder, enter "" in the "From" field.
  • Click on "Create filter" to continue.
  • In the new window that opens, select "Never send it to Spam".
  • Confirm the settings by clicking on "Create filter".

The IAPM certification

The certification can be taken via a reputable online examination procedure. The costs are based on the gross domestic product of your country of origin.

Which certification suits you best?

For better readability, we usually only use the generic masculine form in our texts. Nevertheless, the expressions refer to members of all genders.

From the IAPM Blog

Become a Network Official

Do you want to get involved in project management in your environment and contribute to the further development of project management? Then become active as an IAPM Network Official or as a Network Official of the IAPM Network University.