Nonviolent communication - the inner attitude brings success
What is nonviolent communication?
- Feel one's own feelings and needs and express a concrete request, and in doing so,
- sensitively and empathically perceive and consider others' feelings and needs.
Therefore, NVC should be used to develop an appreciative relationship in order to broaden the scope of our cooperation and enhance our joint creativity in living together. Voluntarily, the parties should shape their communication flow in such a way that more trust can be built and the joy of living can be improved.
The four components
Observations: What am I hearing and seeing?
Feelings: How do I feel about the situation?
Needs: What needs are guiding my feelings?
Asking: Asking the other person for what I need.
Application of the techniques and their advantages
In communication and work in the project team
With NVC, communication channels are open and active listening is encouraged to better understand the needs of team members. The constructive feedback promoted by NVC leads to greater clarity in communication and fewer misunderstandings. Overall, team dynamics are improved and the trust of team members is strengthened.
Conflict management in the project
Conflicts occur in every project and often stem from misunderstandings, which are the start of the escalation of the conflict. NVC offers the possibility of resolving a conflict through increased empathy and understanding, or perhaps even avoiding the core of the evil, the misunderstanding.
In project meetings
Many project teams suffer from too many and inefficient meetings. The reasons for this are manifold, but often they are deficits in conversation and a lack of understanding of what others want. NVC leads to more effective meetings and improves the ability to solve problems that arise in a sustainable way.
In project decisions
Decisions have to be made in a project, but time and again they are ignored, made too late or incorrectly. This is where NVC comes in, optimising the decision process and delivering qualified decisions.