There are many situations in project management when the project team needs specialist input from an expert. Architects and engineers are examples of people working in projects who sometimes have to consult other experts because they simply don’t know the answers to all the questions they encounter. For example, they might need specialist information about the composition of a material, or the advice of a fire safety expert, or someone who can use a thermographic camera or a sonic measurement device. These are all obviously construction project-related examples, but specialists are often consulted in all kinds of projects. It’s the project manager’s job to coordinate and support these experts, as well as their feedback or input, because it is that feedback and input that will help the project team to bring the project to a successful conclusion and ensure that the customer is satisfied with the deliverable.
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