4 compelling reasons for a corporate wiki
What is a corporate wiki?
The content can consist of various media. Text, images, spreadsheets and videos can be uploaded and stored directly in the cloud via software, or content can be stored as a link. You can use various functions to create clear links between elements that build on each other. In addition, a wiki allows you to present knowledge in a hierarchical way.
Other features that make a corporate wiki stand out are
- A well-designed, easy-to-understand interface,
- the ability to assign access and editing rights
- Communication features,
- the ability to link with other relevant programmes, and
- advanced security mechanisms to protect data from misuse.
The most positive aspects of a corporate wiki
1. Time saving through cleanliness and availability
Thanks to the hierarchical structure of information and a search function, all stored knowledge is easy to find. You save a lot of time searching for know-how because the knowledge pool is always at your fingertips. Experienced professionals who are training newcomers have more free time because they can refer directly to existing information.
The onboarding of new employees is much more efficient with a corporate wiki, as is the training of established professionals. They are provided with additional content in a targeted manner. Thanks to wiki software, it is also possible to expand the company's knowledge quickly and easily by sharing interesting sources with others.
It is also worth mentioning that the knowledge in the wiki is retained when someone leaves the company.
2. Transparency through real-time updates
New information or updates are immediately made available to the staff by the system. The single source of truth principle ensures that all versions of data are kept up to date, while changes remain traceable for everyone. Responsibilities, presence and absence, holidays and key contacts can be viewed by authorised staff at any time.
This makes it clear who is responsible for which processes or projects at all times:
- Who is in charge?
- Who is involved and how?
- Who is available for various concerns?
- Who is the substitute for the management during a holiday?
Thanks to a corporate wiki, there is no need to hog other people's time. If the issues are cross-departmental, it also saves time spent writing emails and instant messages.
This means that a corporate wiki also has a positive effect on the company's overall resource planning, as you always have a holistic view of the available manpower and resources.
3. Collaboration through communication
A wiki thrives on everyone's contributions. All employees, from interns to managers, can publish knowledge, news and important announcements via a corporate wiki. All employees are encouraged to help shape the company and share value-added content with colleagues. The result is an open corporate culture and a stronger team spirit.
In addition, wiki software usually includes other features that allow you to start discussions and conduct surveys. Employees can use the platform to provide feedback and anonymous opinions. For management, a wiki offers a great overview of the knowledge available internally, as well as the potential to challenge and subsequently improve employee satisfaction. A wiki can also help with employee retention.
4. Data security through cloud storage and encryption
A corporate wiki is usually accessed via software or a web application. All data is stored in the cloud - the wiki software provider uses encryption to ensure data security.
Sensitive data that should not be accessible to the entire staff can be additionally provided with access rights and passwords. You can also define who has read-only access and who can change which data. Data loss can also be prevented by using the cloud.